Disclaimer

1. About FareFinding Ltd

FareFinding Ltd is an independent UK-based travel consultancy dedicated to helping customers research, compare, and identify suitable travel options from the United Kingdom to destinations worldwide.

Our experienced consultants assist customers by researching available flights, hotel accommodation, and other travel-related services to help them make informed travel decisions based on their individual requirements and preferences.

We specialise in providing travel consultancy and fare-finding support for destinations including Asia, South Asia, the Middle East, Turkey, Morocco, Greece, Europe, and many other international destinations.

As an independent consultancy, we are not tied to any specific airline, hotel chain, travel supplier, or booking platform. This independence allows us to research a broad range of travel options and provide impartial guidance based on the information available at the time of your enquiry.

Our role is to assist customers throughout the travel research process by offering professional guidance, helping to identify suitable travel options, and explaining the choices available. Any decision to proceed with a booking remains entirely at the customer's discretion.

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2. Our Business Model

FareFinding Ltd operates as a travel consultancy and fare-finding service. We help customers research travel options and identify suitable flights, accommodation, and travel arrangements through independent market research.

Our typical consultancy process is as follows:

1. A customer submits a travel enquiry through our website, WhatsApp, telephone, or another communication channel.
2. Our travel consultants research suitable travel options based on the information provided.
3. Where appropriate, we discuss available options, answer questions, and provide guidance to help the customer make an informed decision.
4. If the customer wishes to proceed, any booking or travel arrangement will be subject to the terms, conditions, pricing, and availability of the relevant third-party travel supplier.

FareFinding Ltd provides consultancy and administrative assistance throughout this process but does not operate scheduled transport services, accommodation facilities, or travel inventory itself.

Unless expressly stated otherwise, FareFinding Ltd is not:

An airline;

A hotel operator;

A tour operator;

An online travel agency (OTA);

A package holiday organiser; or

A principal travel service provider.

We operate independently and are not owned, controlled, endorsed, or sponsored by any airline, hotel, travel agency, booking platform, or travel supplier.

Unless specifically stated for an individual booking arrangement, FareFinding Ltd is not an ATOL holder and is not a member of ABTA. Where travel services are provided by third-party suppliers, their own financial protection arrangements, if applicable, will apply.

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3. Prices, Fares and Availability

Travel prices are highly dynamic and can change frequently due to factors beyond our control. Airline fares, hotel rates, taxes, exchange rates, booking class availability, seasonal demand, promotional campaigns, and supplier pricing policies may change several times throughout the day.

For this reason, any prices, fares, hotel rates, destination examples, promotional offers, route suggestions, or "from prices" displayed on farefinding.com are provided for guidance, marketing, and travel consultancy purposes only.

Unless expressly confirmed in writing, information displayed on this website should not be interpreted as:

• a guaranteed price;
• a binding quotation;
• a contractual offer;
• or confirmation that a particular fare or travel product remains available.

Where "From" prices are displayed, these represent the lowest fare or rate identified at the time the information was published. Such prices are subject to limited availability and may no longer be available when a customer makes an enquiry.

Before any booking is arranged, our consultants will make reasonable efforts to verify current pricing and availability with the relevant supplier. However, final prices and availability can only be confirmed at the point the supplier accepts the booking.

Where applicable, FareFinding Ltd will clearly explain any known supplier charges or consultancy fees before a customer decides whether to proceed.

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4. Third-Party Travel Suppliers

Flights, accommodation, transport, insurance, airport services, excursions, car hire, and other travel products discussed or arranged through FareFinding Ltd are supplied by independent third-party providers.

Where a customer proceeds with a booking, the contractual relationship for the travel services will generally exist between the customer and the relevant airline, hotel, accommodation provider, transport operator, or other travel supplier.

Accordingly:

• the supplier's own Terms & Conditions will apply;
• the supplier's cancellation and refund policies will apply;
• the supplier's baggage rules and fare conditions will apply;
• the supplier's schedule changes and operational decisions remain their responsibility; and
• any financial protection offered will be determined by the supplier's own arrangements.

FareFinding Ltd may assist customers by communicating with suppliers, explaining booking conditions, or providing administrative support where requested. However, we do not control the services delivered by third-party suppliers and cannot accept responsibility for their operational decisions, service quality, pricing changes, or contractual obligations.

Customers are encouraged to read all booking documentation and the supplier's own terms carefully before confirming any travel arrangements.

5. Customer Responsibilities

Customers are responsible for ensuring that all information provided to FareFinding Ltd is complete, accurate, and up to date. This includes, but is not limited to, passenger names, travel dates, destinations, contact details, passport information, and any other information required to research or arrange travel services.

Before confirming any booking or travel arrangement, customers should carefully review all documentation and verify that the details are correct.

Customers are responsible for ensuring that they satisfy all travel requirements applicable to their journey, including:

• Passport validity and any required validity periods;
• Visa and immigration requirements;
• Transit visa requirements;
• Health, vaccination, and medical entry requirements;
• Customs and border regulations;
• Airline baggage allowances and restrictions;
• Travel insurance appropriate to their circumstances; and
• Any other requirements imposed by airlines, hotels, transport providers, or government authorities.

Travel regulations may change at short notice. Customers should independently verify all official travel advice with the relevant authorities before departure.

FareFinding Ltd cannot accept responsibility for losses, delays, additional expenses, or travel disruption resulting from inaccurate information supplied by a customer or from a customer's failure to comply with applicable travel requirements.

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6. Website Information and Content Accuracy

FareFinding Ltd makes reasonable efforts to ensure that the information published on farefinding.com is accurate, current, and presented in good faith at the time it is made available.

However, travel information changes frequently. Airline schedules, hotel availability, destination guidance, entry requirements, exchange rates, promotional offers, route information, and other travel-related content may be amended, withdrawn, or updated without prior notice.

Accordingly, FareFinding Ltd does not warrant or guarantee that all information published on this website will always be complete, accurate, current, or suitable for every individual circumstance.

The content provided on this website is intended for general informational and consultancy purposes only and should not be relied upon as professional legal, immigration, medical, financial, or governmental advice.

Where customers require advice relating to visas, immigration, taxation, health, vaccinations, insurance, customs regulations, or legal matters, they should seek guidance directly from the relevant competent authority or qualified professional.

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7. No Guarantee of Travel Availability or Outcomes

While FareFinding Ltd aims to identify suitable travel options based on the information available at the time of an enquiry, we cannot guarantee the availability of any particular travel service or outcome.

Without limitation, we do not guarantee:

• The availability of any specific flight, hotel, room type, or travel service;
• The lowest available market price;
• The continued availability of promotional fares or special offers;
• Airline schedules or route availability;
• Hotel availability or room allocation;
• Seat selection or preferred accommodation;
• Currency exchange rates;
• Processing times for visas or travel documentation; or
• That a booking enquiry will ultimately result in a confirmed reservation.

Travel suppliers regularly update pricing, availability, schedules, and booking conditions without prior notice. A travel option identified during the research stage may no longer be available when a booking is made.

Where practical, FareFinding Ltd will continue to assist customers by identifying suitable alternative options if the originally discussed arrangements become unavailable.

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8. Limitation of Liability

To the fullest extent permitted by the laws of England and Wales, FareFinding Ltd shall not be liable for any direct, indirect, incidental, consequential, or special loss, damage, cost, expense, delay, inconvenience, or disruption arising from or connected with:

• Changes to airline schedules or flight cancellations;
• Delays or missed transport connections;
• Hotel overbookings or accommodation issues;
• Supplier insolvency, business failure, or operational disruption;
• Price increases after an enquiry has been submitted;
• Errors resulting from inaccurate or incomplete information supplied by a customer;
• Visa refusals, immigration decisions, or border control actions;
• Denied boarding by airlines or transport providers;
• Lost, delayed, or damaged baggage;
• Industrial action, strikes, or labour disputes;
• Technical failures affecting supplier systems or third-party websites;
• Government travel restrictions or regulatory changes;
• Public health emergencies, pandemics, epidemics, or quarantine measures;
• Severe weather, natural disasters, political unrest, terrorism, armed conflict, or any other event beyond our reasonable control.

Nothing in this Disclaimer shall exclude or restrict any liability that cannot lawfully be excluded or limited under the applicable laws of England and Wales.

Nothing in this Disclaimer affects or limits any statutory rights available to consumers under applicable consumer protection legislation.

9. Force Majeure

FareFinding Ltd shall not be liable for any delay, disruption, cancellation, failure to perform, or inability to provide consultancy services where such circumstances arise from events beyond our reasonable control.

These events may include, but are not limited to:

• Severe weather conditions;
• Natural disasters;
• Earthquakes, floods, or wildfires;
• War, terrorism, civil unrest, or political instability;
• Government actions, sanctions, or travel restrictions;
• Public health emergencies, epidemics, or pandemics;
• Industrial action, strikes, or labour disputes;
• Failure of public utilities, telecommunications, or internet services;
• Cybersecurity incidents affecting third-party suppliers;
• Airline operational disruption;
• Airport closures; or
• Any other circumstance that could not reasonably have been anticipated or prevented.

Where reasonably practicable, FareFinding Ltd will continue to provide customers with updated travel information and assistance. However, we cannot guarantee the continuation of services where events outside our reasonable control prevent us from doing so.

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10. Third-Party Websites and External Content

Our website may contain links to third-party websites, booking platforms, airlines, hotels, tourism organisations, government websites, or other external resources for your convenience and information.

These links do not constitute an endorsement, recommendation, partnership, or approval by FareFinding Ltd unless expressly stated.

As we do not own or control external websites, we cannot accept responsibility for:

• Their content or accuracy;
• Prices or availability displayed;
• Products or services offered;
• Privacy practices;
• Security arrangements;
• Website availability; or
• Any transactions entered into through those websites.

Customers should review the terms, privacy policies, and security information of any third-party website before providing personal information or entering into any contractual arrangement.

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11. Intellectual Property

Unless otherwise stated, all content published on farefinding.com is the property of FareFinding Ltd or is used under an appropriate licence.

This includes, but is not limited to:

• The FareFinding name and branding;
• Logos and trademarks;
• Website design and layout;
• Written content;
• Articles and destination guides;
• Graphics and icons;
• Photographs where owned or licensed;
• Databases and compilations; and
• Software, source code, and website functionality.

No material from this website may be copied, reproduced, distributed, modified, republished, transmitted, stored, or commercially exploited without the prior written permission of FareFinding Ltd, except where permitted by applicable law.

Nothing in this Disclaimer grants any licence or intellectual property rights to users of this website.

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12. Privacy and Data Protection

Personal information submitted through farefinding.com will be collected, processed, stored, and protected in accordance with our Privacy Policy and applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information provided through our enquiry forms, email, telephone, WhatsApp, or other communication channels will only be used for legitimate business purposes, including responding to enquiries, providing travel consultancy, preparing quotations, communicating with customers, and improving our services.

For further information about how we collect, use, retain, and protect personal information, please refer to our Privacy Policy.

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13. Changes to This Disclaimer

FareFinding Ltd reserves the right to amend, update, or replace this Disclaimer at any time without prior notice to reflect changes in legislation, regulatory requirements, business operations, website functionality, or our consultancy services.

Any revised version will become effective immediately upon publication on farefinding.com unless otherwise stated.

Customers are encouraged to review this Disclaimer periodically to ensure they remain informed of any updates.

Continued use of our website following the publication of any revised Disclaimer constitutes acceptance of the updated terms.

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14. Governing Law and Jurisdiction

This Disclaimer and any dispute arising from or relating to the use of farefinding.com or the consultancy services provided by FareFinding Ltd shall be governed by and interpreted in accordance with the laws of England and Wales.

Subject to any mandatory consumer rights that apply under applicable legislation, the courts of England and Wales shall have exclusive jurisdiction to determine any dispute arising in connection with this Disclaimer or the use of our website.

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15. Contact Us

If you have any questions regarding this Disclaimer, our consultancy services, or the information published on farefinding.com, please contact us using the details below.

Telephone

0208 163 3929

WhatsApp

0204 600 6972

Website

https://farefinding.com

Customers may also contact us by completing the enquiry form available on our Contact Us page. We aim to respond to enquiries as promptly as reasonably practicable during our normal business hours.

© 2026 FareFinding Ltd.

All rights reserved.

This Disclaimer was last reviewed on

05 July 2026.